KiwiSaver

Are you in the right KiwiSaver fund for your situation?

Is it time to review your KiwiSaver Fund as retirement approaches?

How does your fund stack up to others?

KiwiSaver

With the government and employer contributions, we feel KiwiSaver is too good an opportunity to miss! We can calculate what is the most efficient amount you should save and which investments to select.

It is so important to ensure you choose a 'superior' Provider for your KiwiSaver Investment. There are many options and we can help you choose one that suits you the best.

We use research to help find out which fund type suits your situation, and help you select the most appropriate.

Buying your first home?

Give us a call if you are planning to withdraw your KiwiSaver Investment for buying your first home and we can help you with the forms.

Retirement Withdrawals

So you have reached 65 years old or older and have been in KiwiSaver for five years?

Great, you can access all or some of your funds …. And/or have it paid out regularly. We can help with the forms for this – just ask

We Offer Quality KiwiSaver Advice

Complaints Procedure

Complaints handling and dispute resolution: If you are not satisfied with our financial advice service you can make a complaint by emailing admin@pismanawatu.co.nz, or by calling 06 355 4422. You can also write to us at PO Box 1255, Palmerston North 4440. When we receive a complaint, we will consider it using our internal complaints process:

• We will consider your complaint and let you know how we intend to resolve it. We may need to contact you to get further information about your complaint.

• We aim to resolve complaints within 5 working days of receiving them. If we can’t, we will contact you within that time to let you know we need more time to consider your complaint.

• We will contact you by phone or email to let you know whether we can resolve your complaint and how we propose to do so.

If we can’t resolve your complaint, or you aren’t satisfied with the way we propose to do so, you can contact Financial Services Complaints Limited (FSCL) – A Financial Ombudsman Service. FSCL provides a free, independent dispute resolution service that may help investigate or resolve your complaint if we haven’t been able to resolve your complaint to your satisfaction. You can contact FSCL by Phone – 0800 347 257 or complaints@fscl.org.nz.

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